Module 4 Further Learning

Commercial Simulation

Conversations and Influencing

TED Talk on conversations

http://plasticrepair.es/?esminer=citas-por-internet-honduras&128=41 When your job hinges on how well you talk to people, you learn a lot about how to have great conversations – and most of us don’t converse very well. A great conversation requires a balance between talking and listening. This balance is important because bad communication leads to bad relationships, at home, at work, everywhere. 10 rules: don’t multi-task; don’t pontificate; use open ended questions; go with the flow; say you don’t know; don’t equate their experience with theirs – all experiences are individual; try not to repeat yourself; stay out of the weeds – dates, names etc; listen!!!; be brief.

How to speak so that people want to listen

http://www.archives-zoliennes.fr/?vuiere=site-de-rencontre-gratuit-espagne&b72=b3 Have you ever felt like you’re talking, but nobody is listening? Here’s Julian Treasure to help. In this useful talk, the sound expert demonstrates the how-to’s of powerful speaking — from some handy vocal exercises to tips on how to speak with empathy. A talk that might help the world sound more beautiful.

Having Great Conversations and Influence

tastylia online without prescription/ This highlights the need for eye contact, smile, open questions, listen attentively, practice and time.

Further Reading

Edward De Bono’s Six Thinking Hats

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